At LA Greenland Whole Foods, customer satisfaction is important to us. We stand behind the quality of our products and are happy to assist with returns or refunds when applicable.
Eligibility for Returns
-
Returns are accepted within 7 days of purchase.
-
Items must be unused, unopened, and in original packaging.
-
Perishable items (including fresh produce, frozen foods, and refrigerated products) are non-returnable for safety and hygiene reasons.
-
Sale or clearance items are final sale and cannot be returned.
Proof of Purchase
A valid receipt or proof of purchase is required for all returns and exchanges.
Refunds
-
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
-
Approved refunds will be issued to the original method of payment.
-
Refund processing times may vary depending on your payment provider.
Exchanges
-
Exchanges are available only for defective or damaged items, subject to product availability.
-
If you received a damaged or incorrect item, please contact us within 48 hours of purchase.
Non-Returnable Items
The following items cannot be returned or refunded:
-
Fresh produce and perishable goods
-
Opened or used food items
-
Gift cards
-
Clearance or promotional items
How to Request a Return
To request a return or refund, please contact us with your order details:
📧 Email: info@lagreenlandwholefoods.com
📍 Location: Los Angeles, CA
Policy Updates
LA Greenland Whole Foods reserves the right to update or modify this policy at any time. Changes will be effective immediately upon posting.